Privacy Policy

1. Introduction

At Braz Optical, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, contact us, or visit our store.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, mailing address
Appointment Details: Requested services, preferred date/time
Prescription Information: If voluntarily uploaded or submitted
Payment Information: When purchasing products or services
Technical Data: IP address, browser type, device type, and pages visited on our website

3. How We Use Your Information

We use the information we collect for the following purposes:

To schedule and manage appointments
To respond to inquiries and provide customer support
To process orders, payments, and returns
To send reminders, confirmations, and relevant updates
To improve our website, services, and customer experience
To comply with legal obligations

4. Sharing Your Information

Braz Optical does not sell, rent, or trade your personal information. We may share your information with:

Service providers who help us operate our business (e.g., payment processors, IT support)
Legal authorities, if required to comply with applicable laws or regulations

All third parties are required to protect your data and use it only for the services they provide to us.

5. Data Security

We implement industry-standard security measures to protect your information. This includes secure servers, encrypted transmissions, and strict access controls. While no system is 100% secure, we take every reasonable precaution to keep your data safe.

6. Your Rights and Choices

You have the right to:

Access the personal data we hold about you
Correct inaccuracies in your information
Request deletion of your data, subject to legal limitations
Opt out of marketing emails at any time by clicking the “unsubscribe” link

To exercise any of these rights, please contact us at info@brazoptical.com.

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze traffic. You can control cookies through your browser settings.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors without parental consent.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Braz Optical
149 Concord St, Framingham, MA 01702
📞 (508) 820-0002
📧 info@brazoptical.com